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Here are the questions we are most frequently being asked.

Still have questions? Contact us.

  • How do I use your refurbishment service?
    Please click here to view our repair service 'how to' page.
  • What is included in your refurbishment service?
    Our goal is to always deliver the best value for every repair we undertake. For this reason in most cases we don't list a "full rebuild service" as this would lead to many of our customers over-paying where the repairs actually needed are lower cost. We've included the details of what we do in the listings for each of our repair services. All of our team take great pride in their work so we always go the extra mile ensuring items are returned cosmetically clean. This includes the inside and outside of instrument display screens where relevant. All repairs are fully tested before dispatch and come with a 12 month ‘normal use’ warranty unless otherwise specified in the item listing. Please contact us if you have any specific requirements or questions or if you'd like us to repair an item not listed in our store.
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