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How to use our Repair Service

The process below shows how to use our repair service.

If the module you'd like repaired is not listed in our repair shop pages or if you are located outside the United Kingdom, please get in touch before sending us your module. We do ship internationally from the U.K. to most countries.

 

If you'd prefer to drop off & collect your module from the address at the bottom of this page, please get in touch to arrange a drop-off time.

Purchase a repair service in our store or get in touch if you have any questions.

If your module is installed in a vehicle, remove it ready for shipping.

Print a copy of your order or write down your details and repair requirements. Click here for guidance if not you're not able to print the order form.

Pack your module carefully in a strong box.

Place your order details inside the package.

Use a secure, signed-for service to ship your parcel to the address at the bottom of this page.

We test your module before we start any repairs. We'll get in touch if we find anything unexpected.

One of our engineers will repair your module using approved industry techniques and oem quality parts.

We re-test your module to verify correct operation. If your module has display panels or user control buttons, these are carefully cleaned.

If required, well send you an invoice and payment link via email, Whan payment is received we'll ship your module back to you. Next Day service in the U.K.

For our Terms and Conditions please click here.

Still have questions? Please get in touch.